City of Pickering COVID-19 Response and Recovery

Posted on Monday February 15, 2021

Purpose: City of Pickering COVID-19 Response and Recovery details

Duration: Until further notice

Status update on City operations and programming: 

  • Pickering City Hall (open by appointment only starting February 22 - Monday to Friday, 8:30 am to 4:30 pm)
  • Pickering Public Library - To reopen for limited in-person services including computer access, browsing collections, individual/group study, and printing/photocopying, beginning February 16, 2021. Curbside Service remains available at all locations. Visit for the Library’s digital services and latest information.
  • Pickering Animal Shelter (staffed, but closed to the public)
  • Pickering Museum Village (closed)
  • Pickering Operations Centre (staffed, but closed to the public)
  • Brougham Hall (closed)
  •  Chestnut Hill Developments Recreation Complex & Arena - To reopen Thursday, February 18, 2021 (Operating Hours: Weekdays - 6 am to 10 pm, Weekends - 9 am to 5 pm) All activities are required to be booked online in advance. No walk-in customers will be accepted at this time. 
  • Don Beer Arena (staff, but closed to the public)
  • Dunbarton Indoor Pool (staffed but closed to public)
  • East Shore Community Centre (staffed but closed to public)
  • George Ashe Community Centre & Library (community centre closed/Library open for curbside pickup only view details)
  • West Shore Community Centre (staff but closed to public)
  • Dr. Nelson F. Tomlinson Centre & Claremont Library Branch (community centre closed/Library open for curbside pickup only view details)
  • Whitevale Community Centre (closed)
  • Whitevale Arts & Cultural Centre (closed)
  • Greenwood Community Centre (closed)
  • Mt. Zion Community Centre (closed)

Please visit for the most up-to-date information on Pickering’s response as it relates to City services and facility closures.

The City encourages residents to connect with the relevant Department to see if their service request can be completed online or over the phone. View the City’s Directory and City Services, or contact Customer Care at 905.683.7575,, or

As a reminder, all in-person programs, events, camps, fitness, and recreation are cancelled until further notice. 

For additional information please contact:

Customer Care Centre
Tel: 905.683.7575

Service Disruption Line: