City of Pickering reopens select City facilities for appointment only

Posted on Wednesday July 08, 2020

Update #21

Pickering, ON, July 8, 2020 – The City of Pickering continues with the gradual, safe, and measured reopening of municipal facilities and restart of City services and programs.

Beginning July 13, 2020, select City facilities will reopen to the public for limited service appointments only. This includes City Hall, Pickering Animal Shelter, and Pickering Public Library (computer access begins July 9). Walk-in visitors will not be granted access at this time, and staff encourage members of the public to first check if their service request can be completed online or over the phone.

Visit for a list of limited services available for in-person appointments, and health and safety expectations when visiting a City facility. Please note that non-medical face masks will be required and visitors are asked to bring their own. Please call 905.683.7575, email, or use live chat from Monday to Friday, 8:30 am to 4:30 pm for general enquiries.  

The City is taking all public health measures to mitigate risks to employees, residents, and customers. Visit for the latest information on City services, closures and reopenings, business supports, community resources, and more.

“While we gradually reopen the City, we must remember that the COVID-19 pandemic is not over. As such, we are taking every measure necessary to ensure the safety and wellbeing of our residents, businesses, stakeholders and employees. These past four months, we have worked together to stop the spread and protect our community, so let’s continue to remain vigilant and act responsibly.”

- Deputy Mayor, Kevin Ashe


As the gateway to the east GTA, Pickering (population 94,000) is strategically located where Toronto, York and Durham Regions meet. An award-winning municipality, Pickering is slated for significant economic and residential growth; offering an unparalleled quality of life for those who live, work, and play here. Its dynamic City Centre has been designated by the Province of Ontario as both an Urban Growth Centre and Mobility Hub, and continues to evolve as a preferred destination for creative learning, memorable events, and unique experiences at the heart of a vibrant, connected, and engaged community.

Media Contact:

Shauna Muir
Coordinator, Communications | Office of the CAO
905.420.4660 ext. 2134 | 1.866.683.2760