Ontario issues stay-at-home order and declares second state of emergency

Posted on Wednesday January 13, 2021

Pickering, ON, January 13, 2021 – The Province of Ontario has issued a stay-at-home order and declared a second state of emergency, as well as enhanced public health and workplace safety measures under the province-wide shutdown.

Please visit pickering.ca/COVID19 for the most up-to-date information on Pickering’s response as it relates to City services and facility closures.

The City will be suspending all in-person service appointments for Pickering City Hall, effective January 14, 2021. Staff remain available to serve residents virtually during the regular business hours of Monday to Friday, 8:30 am to 4:30 pm.

The City encourages residents to connect with the relevant Department to see if their service request can be completed online or over the phone. View the City’s Directory and City Services, or contact Customer Care at 905.683.7575, customercare@pickering.ca, or pickering.ca/LiveChat

As a reminder, all in-person programs, events, camps, fitness, and recreation are cancelled until further notice. Curbside service is available at all Pickering Public Library locations while the facilities remain closed to the public. Visit pickeringlibrary.ca for details. 

Visit durham.ca/COVIDCases for the latest available case information in Durham Region.

Summary of new Provincial restrictions:

  • Effective Thursday, January 14, 2021 at 12:01 am, everyone is to remain at home with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise, or for essential work.
  • Outdoor organized public gatherings and social gatherings are further restricted to a limit of five people with limited exceptions.
  • Individuals are required to wear a mask or face covering in the indoor areas of businesses or organizations that are open.
  • Wearing a mask or face covering is now recommended outdoors when you can't physically distance more than six feet.
  • All non-essential retail stores, including hardware stores, alcohol retailers, and those offering curbside pickup or delivery, must open no earlier than 7 a.m. and close no later than 8 p.m. The restricted hours of operation do not apply to stores that primarily sell food, pharmacies, gas stations, convenience stores, and restaurants for takeout or delivery.
  • Non-essential construction is further restricted, including below-grade construction, exempting survey.


As the gateway to the east GTA, Pickering (population 94,000) is strategically located where Toronto, York and Durham Regions meet. An award-winning municipality, Pickering is slated for significant economic and residential growth; offering an unparalleled quality of life for those who live, work, and play here. Its dynamic City Centre has been designated by the Province of Ontario as both an Urban Growth Centre and Mobility Hub, and continues to evolve as a preferred destination for creative learning, memorable events, and unique experiences at the heart of a vibrant, connected, and engaged community.

Shauna Muir
Coordinator, Communications | Office of the CAO
905.420.4660 ext. 2134 | 1.866.683.2760