The COVID-19 pandemic has severely impacted the City of Pickering community. Our small and local businesses, who are the backbone of our economy, have been disproportionately affected. They need your help now more than ever.

This holiday season, we encourage our residents to show their support for the businesses that make up our community by shopping and dining local.

How can you help?

Show your support for Pickering's businesses on social media by promoting your favourite business with the hashtag #SupportPickering.

Here are four ways you can support local businesses for FREE this holiday season:

  1. Follow local businesses on Facebook, Twitter, Instagram and more.
  2. Recommend local businesses to your family and friends.
  3. Leave a positive review. Your feedback is invaluable to small businesses.
  4. Like, comment and share your favourite local businesses on your social media feed. 

We encourage you to explore the small businesses in your neighbourhood and help them in their time of need by visiting the below websites:

Downtowns of Durham

Ontario Made

Shop Local Ontario



Additional community and business resources:

The Region of Durham

  • The Community Reopening Toolkit for residents and businesses, includes additional guidance on public health measures that will affect Durham Region.
  • View list of impacts to Regional programs and services, visit durham.ca/ServiceChanges.
  • Get information on financial resources, food security, and more community resources at durham.ca/CommunityResources.
  • Personal Protective Equipment Listing
  • Seniors in Durham Region may be feeling more isolated during COVID19. View a list of community resources to share with your loved ones to help them stay safe and connected at www.durham.ca/SeniorSupports
  • The Durham Economic Task Force is made up of Durham Region’s Economic Development and Tourism team; all 8 Durham Region-area municipal economic development teams, Business Advisory Centre of Durham; and all of Durham’s Chambers of Commerce and Boards of Trade. The members have also been engaging with other key stakeholders, such as local Business Improvement Associations.

  • To view government funding and updated support, please visit investdurham.ca

Province of Ontario

Government of Canada

  • A voluntary COVID-10 notification app, called COVID Alert, is currently available to warn users if they have been near someone who has tested positive. It is free and private - view more information or search your app store.

Ajax-Pickering Board of Trade

If you are a member of the Ajax-Pickering Board of Trade (APBOT), there are a number of links and resources on their website to help businesses prepare and manage through COVID-19. Please visit their website to learn more. 

Health and Safety

  • All employers are required by the Province to conduct daily COVID-19 symptom screening. We’ve partnered with CANATRACE to provide you with a free digital service for securely managing this data (no more paper screening).
  • Take the 2019 novel coronavirus self-assessment if you think you have symptoms or have been in close contact with someone who has it. This will help you determine if you need to seek further care. Contact Telehealth Ontario at 1.866.797.0000, your local public health unit or your primary care provider if you’re experiencing symptoms of the 2019 novel coronavirus. Please do not visit an assessment centre unless you have been referred by a healthcare professional. Do not call 911 unless it is an emergency.
  • Visit the Government of CanadaOntario Ministry of HealthThe Region of Durham Health Department, and the World Health Organization for updates on the novel coronavirus and tips for everyday actions that can help stop the spread of germs.

Temporary Patios – Municipal Review and Approval Process

The Ontario government will allow restaurants and bars to temporarily extend outdoor patio spaces to safely accommodate patrons and staff once licensed establishments are permitted to fully reopen for business. While the Alcohol and Gaming Commission of Ontario (AGCO) will not require licensees to apply or pay a fee for these temporary extensions, licensed establishments must ensure they have municipal approval and meet all other applicable requirements.

The City has set up an electronic process for review of requests for temporary new and expanded patios for all restaurants, please visit pickering.ca/building for details.

Volunteer Groups

  • If you need help or are isolated during the COVID-19 outbreak, volunteers throughout Durham Region are ready to help you get what you need. A hotline, called the “Durham Region Care Mongers COVID-19 Response Phone Line,” has been set up to help people who can’t get out during the pandemic. The phone number is 1.888.573.0982. Anyone wishing to volunteer can call toll free or visit their Facebook page.

  • 211 Central is a non-profit organization with access to a free, province-wide helpline and online database of Ontario's community, social services, government, and health-related services. Connect with a live person, 24/7, trained to help on the topics of mental health, homelessness, family services, income support, and more. 

    Call: 211 (multilingual service in 150 languages)
    TTY service: 1.888.340.1001
    Text: 21166
    Email: gethelp@211ontario.ca
    Live Chat: 211central.ca 

Business Recovery Support Series

Podcast Series

Business Town Hall Webinars


City of Pickering Economic Development & Strategic Projects

Contact the City's Economic Development & Strategic Projects team for business support at 905.420.4625 or invest@pickering.ca.