During a local emergency, information updates and public directives from the City of Pickering will be available through the following channels:


During an emergency situation, the City will communicate information to the local and Greater Toronto Area (GTA) media.

Please check the following local stations for news and updates:

Radio: 95.9 FM KX96, 94.9 FM The Rock, CKDO 107.7 FM (1580 AM)

Television: Rogers Channel 10, and Channel 12.

Local media websites:

Durham Emergency Management Office

Emergency Shelters

Emergency shelters provide temporary shelter for individuals and families who have lost their housing and have no other place to stay.

The Region of Durham provides funding to cover the room and board costs for eligible shelter residents. Visit their website for shelter information.



Utility Phone Number  Website 
Elexicon Energy (Hydro) T. 905.427.9870 Elexicon Energy website

Please visit their website for information or call their 24-hour Outage Hotline to report an outage at 1.866.579.6819.

Private property owners should contact the Veridian Control Room at 1.866.579.6819 when they see the following hazardous conditions:

  • Trees/branches smoking, sparking or burning
  • Tree is an immediate hazard to the power line where it is split, leaning or hanging
Enbridge (Gas) T. 1.877.362.7434 Enbridge website
Water (Region of Durham) T. 905.666.6211 Region of Durham website