Chestnut Hill Developments Recreation Complex

1867 Valley Farm Road
Pickering, ON L1V 3Y7

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Front Entrance is off of Valley Farm Road, parking on the west and north side of the building

The East and West Salon Banquet Halls are side by side and can be accessed via the front entrance, or exterior Banquet Hall doors.

CHD Recreation Complex Arena

Parking for ice rinks and O'Brien Meeting rooms is located on the east side of the building off Diefenbaker Court.
Entrance located at the back of the complex. Access the arena parking lot and entrance from Diefenbaker Court, or via the service road in the complex's north parking lot. 


Respectful Conduct

The City is committed to enhancing and maintaining the quality of life for the employees and customers of Pickering by providing City services that support a welcoming and inclusive environment of mutual respect for all.

Unacceptable Behaviors

Harassment, discrimination, vandalism and violence as defined in the Respectful Conduct Policy are unacceptable behaviors. It is also an unacceptable behavior to act in a manner that destroys, damages, defaces or compromises the safety of City property.

Unacceptable behavior also includes activity that is disturbing to any employee or customer where they feel unsafe, threatened or harmed.

For greater clarity, unacceptable behaviors include but are not limited to the following:

  • Physical violence, assault and fighting.
  • Unwelcome physical contact.
  • Possession of a weapon.
  • Intimidation, threat of violence, verbal, written or by social media.
  • Verbal abuse including shouting, profanity or aggressive tone or language.
  • Failure to follow directions of City employees.
  • Using language that demeans, humiliates or expresses hate or incites harassment towards an individual(s).
  • Unsafe activity.
  • Participating in an activity that is prohibited by by-law for which signage has been posted.
  • Stalking.
  • Excessive calls, emails or other communications.
  • Alcohol possession or consumption where there is no liquor licence.
  • Conduct which involves judgment apparently impaired by alcohol or drugs.
  • Recording images or video at swimming pools, dressing rooms, washrooms, private office areas, or other clearly signed areas without prior authorization by the City.
  • Causing unsanitary conditions.
  • Wearing attire with abusive, profane or racist images or language.
  • Bullying or harassment, including sexual harassment.
  • Aggressive, hostile or unwelcome activity or conduct which is directed to or at City employees or other customers.
  • Any other activity determined by an employee to be unsafe or inappropriate.

Individuals who engage in unacceptable behavior may be subject to removal or suspension from the facility/property, in addition, Durham Region Police may be notified.

Please act responsibly and be respectful of others at all times. 

Reference: Respectful Conduct Policy | Policy number: ADM260

For questions or concerns, please contact Customer Care: | 905.683.7575 |