Chestnut Hill Developments Recreation Complex offers group fitness classes 7 days a week, from 3 dedicated fitness studios.

As of January 5, for the duration of the CHDRC closure, only virtual classes will be available.

Virtual classes are offered live via Zoom. The best option to participate is to purchase a Monthly Virtual Fitness Membership.  Membership holders also have access to virtual classes at their convenience through the PickeringFIT Members Lifestyle Subscription (private facebook group).

Classes are also available as a registered program, or on a pay-as-you-go basis. Fitness class participants must be at least 13 years of age, or as stated otherwise.


Fitness Class Schedule

Virtual Fitness Classes: January 5 - January 25

Book your virtual fitness class.


Physical Activity Screening Forms

Before taking part in any of our group fitness programs we require that you complete a Get Active Questionnaire. This is a pre-exercise screening tool designed by the Canadian Society of Exercise Physiology (CSEP) to help ensure you have a safe physical activity experience.


Frequently Asked Questions (FAQs) for virtual classes

How do I sign up for a live Zoom virtual class?

If a Zoom class is offered, go to pickering.ca/active and use the keyword search Pickering Fit Virtual. This will pull up all the available virtual Zoom classes you can sign up for. They are listed by class title, date and time. Simply click on the class you’d like to take and follow the registration instructions.

When and how will I receive the Zoom link for the class?

If you are participating in a Zoom class, you will be sent an email via the email address that is on your Active Net file (where you registered) about 20-30 minutes before class is due to start. The email will include a direct link to the Zoom class as well as the passcode to get in.

I didn’t receive the link and I’m registered. What do I do?

Start by checking your spam folder to ensure the email with the class link wasn’t sent there. Next ensure that the email address you have on file on your Active Net account is the correct email. To check this log into your account at pickering.ca/active. Click on your name to bring up your account details and check which email address you have on file as that is where the Zoom class email will be sent.

If you still have not received the link at least 10 minutes before class please contact:
Registration Desk at 905.420.4620 ext 3277 (Monday-Friday 8:00 am - 4:00 pm) or outside of those hours; Fitness Staff at 905.420.4620 ext 3247 or via email fitness@pickering.ca

Do I have to download Zoom to access the Zoom virtual classes?

No - you don’t have to download anything or create a Zoom account. The link and passcode that is sent to your email before class starts and will give you access.

However, for ideal camera and video functions that it is recommended to download the Zoom Client app.

Is there a maximum on the number of participants in a virtual fitness class via Zoom?

Yes, we have placed a limit of 30 people per live virtual Zoom fitness class. 
Can I share the email with the Zoom class link with my family/friends?

No. The email with the link and passcode to the class is strictly reserved for those participants who have registered for the class. Staff will be verifying registrants’ names as they sign in to check that they are in fact registered. Only those who are registered through Active Net will be admitted into the class. Anyone who tries to log in but is not registered will be removed.

What if I’m late for a virtual Zoom class?

You can join the class on Zoom up to 10 minutes after the class has started. After 10 minutes the class will be locked and no one will be permitted to enter, even if they have the login information. This is to ensure the safety of participants so they have to time to complete the warm-up at the beginning of class.

What if I’m injured while working out at home?

Upon registering for a virtual class online you will be required to read through our Virtual Fitness Class Disclaimer Form and agree to its conditions in order to participate. Within this disclaimer it does state that the City will not be held responsible for any injuries sustained while performing a fitness class from home. Should you suffer a serious adverse event during class please try to get the attention of the instructor so we can make every effort to contact emergency services for you if necessary. For this reason it is important to keep your address and emergency contact information up to date on your Active Net account.

Is there a deadline to register for classes?

Yes. In order to ensure you receive the email with the class link please register for class at least 30 minutes before class start time.

On Zoom: How do I change the Screen View?

In the top right-hand corner of the screen you’ll see an icon that says View. Click on it and you can change your view to either of the following:

  • Speaker View: allows you to see the “speaker” only – which is the instructor. Their screen/video will be the one that pops up on your screen. Other participant’s video may pop up along the bottom in smaller screens.
  • Gallery View: allows you to see all of the participants in the class, as well as the instructor. Everyone’s video/image will appear in a grid-like pattern across your screen. The more participants there are, the smaller the squares will appear.

On Zoom: Why can’t I unmute myself?

We have disabled the ability for participants to unmute themselves during class for a few reasons. For one, our virtual membership classes are being simultaneously live streamed to our members-only Facebook Group so we need to ensure that only the instructor’s video is seen on Facebook. If someone were to unmute themselves and begin speaking, the video would then jump to that participant’s video screen which we don’t want. Secondly, we want to avoid distractions for all participants and ensure that everyone can hear the instructor clearly. If you have a question related to the class use the chat function to message the instructor and they will do their best to answer it when appropriate to do so.

On Zoom: How do I message the instructor?

On the bottom of your screen you’ll see a tab that says Chat. Click on the tab and a chat box will appear. You can then type your message and hit send.

On Zoom: Do I have to turn my camera on during class?

No, this is optional. While we encourage participants to turn their cameras on to allow for a more interactive experience with the instructor it is completely up to you.

On Zoom: How do I turn my camera on/off?

You’ll see an icon at the bottom left of your screen that says video. By clicking on this tab you’ll see it either say Video on or Video off.

On Zoom: My camera/microphone is not working on Zoom. What do I do?

Please refer to the Zoom support page at support.zoom.us for any issues with regards to camera and video. There you can find details on how to troubleshoot these issues depending on what kind of device you’re using (Windows, Mac, mobile device, etc.)


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