Information and Drawing Records Requests

What Can Be Requested

There are several types of Compliance Letters and Requests that can be made through Building Services & Zoning, related to Heritage, Planning, Development, Building, and Zoning matters.

Legal Compliance Letter Request (LCL)

For requests regarding a property, including matters related to Building and Zoning, please use our Lawyer Compliance Letter Request Form.

Zoning Information Requests (ZIR):

For requests regarding the specific Zoning information on a project or property must be submitted online using the Request for Zoning Information Form.

Vehicle Compliance Letter Request (VCL)

For requests regarding vehicle compliance zoning matters related to a property, please complete the Vehicle Compliance Letter Request Form.

Building or Planning Records Request

Requests for Building or Planning Records may be submitted online using the Request for Building and/or Planning Records form.

Request Fees

Once a Request is received, a Building Services Clerk will advise you by email when to make the payment.


The fee applicable is indicated on the forms when you select the options at the time of the request, as per our Schedule of Applicable Fees.


Payment can be made in person, or online. Please retain the confirmation email as proof of payment.

News & Updates

Effective June 28, 2023:
Online City Permit Application Portal is Live for Small Residential Building Permits. 


January 1, 2023
The Temporary Patio Program is closed

All requests for new, temporary or seasonal patios are now subject to review under standard Site Plan and Building Permit approval processes. Please contact our Planning Department at 905.420.4617 or for more information, or to speak to a Planner.

November 28, 2022 Bill 23:
New regulations for Additional Dwelling Units

View our Additional Dwelling Units (ADU) page

Effective January 1, 2022:
New OBC requirements including Stairs, Guards & Handrails

On January 1, 2022, changes to the Ontario Building Code (OBC) related to Stairs, Guards, & Handrails came into effect and may have significant impact to the construction and/or design of proposed projects or buildings.

Complete building permit applications and developer Certified Models with sitings, submitted for OBC review prior to Friday, December 31, 2021 will be reviewed and processed under the previous OBC provisions.  Applications received after Friday, December 31, 2021 will be reviewed under the new OBC provisions.

If you have any questions about this Code change, we encourage all applicants, designers, and developers to consult Building Services staff prior to submitting your application.