New Homeowner FAQ | Services | Settle In 

Services

This section provides links to services for Pickering residents.

By-law Enforcement

By-laws help set standards for property maintenance and usage, which ensure property and community values are protected. View the By-law Guide for Residents for a brief, easy to read summary of property maintenance and usage by-laws.

Pickering Fire Services 

Our full time fire services staff operate out of 4 stations, strategically located across the City to ensure a quick, professional response to any emergency.

Roads, Winter Control, Boulevard and Parkland Grass Cutting

For any questions or concerns, please send a Service Request and a member of our Customer Care staff will respond to you within one business day.

Settle In

This section provides links to external services for Pickering residents.

Call Before You Dig

Ontario One Call (ON1Call) is a corporation that was formed to establish a call centre that receives excavation locate requests and notifies registered owners of underground facilities within the vicinity of the proposed excavation. Any time you dig on or near your property, call Ontario One Call at 1.800.400.2255 or contact them online to get a locate in advance.

Discover the Region of Durham

View the Regional Services map for links to services such as water, policing, social services, child care services and transportation. The Region of Durham website provides information about the collection and disposal of residential waste in Pickering. This includes garbage, recycling, green bin, yard waste and large items.

Immigrant Services

The Durham Immigration Portal is an online resource for topics related to diversity and immigration in the Region of Durham. The Welcome Centre Immigrant Services website is a one-stop service designed to guide and support immigrants in Durham and York Regions. Services at the Welcome Centre include: settlement and integration services, English language training, accreditation and qualifications information, employment supports and other services based on community needs (such as legal services, mental health services, culturally-appropriate family counselling, etc.).

Utilities

Enbridge (Gas)
Phone: 1.877.362.7434
Enbridge website

Elexicon Energy (Hydro)
Phone: 905.427.9870
Elexicon Energy website

Water (Region of Durham)
Phone: 905.666.6211
Region of Durham website

Cable, Phone & Internet

Bell
Phone: 905.310.2355 
Bell website

Rogers
Phone: 1.888.764.3771
Rogers website

Education

Conseil scolaire Viamonde
Phone: 905.683.9730
Conseil scolaire Viamonde

Durham District School Board
Phone: 905.666.5500
Durham District School Board website

Durham Catholic District School Board
Phone: 905.576.6150
Durham Catholic District School Board website

Joint Durham College/Centennial College Learning Centre
Durham College website
Centennial College website

Located at the eastern edge of the Greater Toronto Area, Pickering is within proximity to 5 universities and 6 colleges, including Ontario Tech University in Oshawa, and the University of Toronto, Scarborough Campus.

Durham College and Centennial College offer graduate certificate and continuing education programs at the Pickering Learning Site in Downtown Pickering.

Hospitals

Ajax-Pickering Hospital (Lakeridge Health Network)
580 Harwood Avenue. S., Ajax
Phone: 905.683.2320

Visit the Lakeridge Health website for more information.

Libraries

Pickering has 1 central public library and 2 branches conveniently located to suit your needs. Check out the Pickering Library website for locations and hours of operations of each of Pickering's libraries.