Animal Services

Are you available after hours?

Yes, an officer is available for emergencies 24 hours a day including, holidays and weekends. Call 905.683.7575 for further assistance. Please see "What is an after hours emergency" below for a listing of the types of calls Officers will respond to.

Please note that emergencies for wildlife will be assessed on a case by case basis.  If possible, please place the injured wildlife in a secure location where it is safe from further danger.

How can I keep my pet safe during the summer and winter?

View our pet safety page for information that will help to ensure your pet's safety throughout all of the seasons.

What is an after hours emergency?

Animal Services will respond to the following types of emergencies:

• a sick or injured stray dog or cat (no identification)
• requests from Durham Region Health Department to quarantine an animal
• requests from Durham Regional Police for assistance

For non-emergency calls, residents should contact us during regular operating hours.

If I lose my dog after hours, what should I do?

Visit the Lost and Found Pets page for reporting details.

Where is your shelter?

Our shelter is located at 1688 Highway 7 in Brougham (Brock Road & Highway 7).  We are located west of Brock Road on the north side of Highway 7.

Who do I call if I see an animal in distress?

Provincial Animal Welfare Services is the enforcement agency responsible for investigating animal cruelty complaints in Ontario. Cruelty to any animal is not tolerated in Ontario. If you think an animal is in distress or is being abused, call: 1-833-9-ANIMAL (264625).

Who do I call for sick or injured wildlife?

Wild animals are the responsibility of the Ministry of Natural Resources however, during regular operating hours Pickering Animal Services will respond to calls for sick or injured wildlife on City Streets or City Property. Check out our Wildlife page for more information.

Does Animal Services pick up stray cats?

We only pick up stray cats that are sick or injured however, if a resident contains a cat, they may bring it directly to the shelter.  For more information call 905.683.7575 or view our Nuisance Cat information.

Who do we report animal bites or scratches to?

We suggest that you first visit your doctor. Your doctor will automatically file a report to the Durham Regional Health Department. If you would like us to investigate the situation further, please file a report with us. For more information view our Dog Bite information.

Does my cat have to be on a leash if outside?

Yes. If you choose to put your cat outside it must be on a leash or enclosed in your yard.

Who do I call if I see a dead animal on the road?

Call Animal Services at 905.683.7575 and we will pick up and dispose of the dead animal. Please note that Animal Services do not pick up deceased rodents such as squirrels and rats.

My neighbour never picks up after his dog, what should I do?

Please contact us with the following information:

• address of where the dog resides
• day/time that you witnessed the incident
• if it is re-occurring we suggest that you try to take a video and/or photograph of the situation (this would be used if we decide to pursue charges)

An Animal Service Officer will visit the dog owners and educate them about the laws.

Does the City of Pickering have any leash free areas?

Yes, there are 3 designated leash free areas within Pickering and are home to GTA's first Canine Activity Area. Visit our leash free area page for more information

Do you know of any low cost sterilization clinics for my dog/cat?

Visit our Pet Support Services page for more information 

Additional resources include the Ontario Society for the Prevention of Cruelty to Animals (OSPCA) spay/neuter clinic, the Peterborough Humane Society, the Toronto Humane Society or Toronto Animal Services.

Do you have any animals for adoption?

Stop by our Animal Shelter, or visit our adoption page to see all animals available for adoption.

How many cats and dogs am I allowed to own?

The Responsible Pet Ownership By-law states that you may own 4 cats and 3 dogs.

How do I file a barking dog complaint?

Pickering Animal Services promotes neighbour to neighbour discussion as the first step in resolving this issue. Contact us if the problem is not resolved and we will investigate the situation. Phone: 905.683.7575.

The links below are being provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by the City of Pickering of any of the products, services or opinions of the corporation or organization or individual. The City of Pickering bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Contact the external site for answers to questions regarding its content.

Local Animal Shelters

Clarington Animal Services
905.623.7651
www.clarington.net

Humane Society of Durham
905.433.2022
www.humanedurham.com

Whitby Animal Services
905.655.0283
www.whitby.ca/en/residents/animalservices.asp

Ontario SPCA and Humane Society
905.310.SPCA (7722)
www.ontariospca.ca

Oshawa Animal Services
905.723.3488
www.oshawaanimalservices.asp

Toronto Animal Services
East Region
416.338.7539
www.toronto.ca/animal_services

Toronto Humane Society
416.392.2273
www.torontohumanesociety.com

Uxbridge/Scugog Animal Shelter
905.985.9547
www.uxbridge.ca/en/living-here/adoptions.aspx

Local Veterinary Clinics

Amberlea Animal Hospital
780 Kingston Rd
905.420.PETS (7387)
www.amberleaanimalhospital.com

Brock Road Animal Clinic
2200 Brock Road
905.683.0711
www.brockroadanimalclinic.com

Claremont Veterinary Services
2005 Ninth Concession
905.649.1993
www.claremontveterinaryservices.com

Forestbrook Pet Hospital
3 - 1105 Finch Avenue
905.831.1118

Millennium City Veterinary Hospital
1866 Liverpool Road
905.420.9555
www.millenniumcityvethospital.com

Pickering Animal Hospital
905.420.1734
www.pickeringanimalhospital.ca

Rosebank Animal Hospital
1414 Rosebank Road
905.839.1822
www.rosebankanimalhospital.ca

Sheridan Veterinary Services
1398 Kingston Road
905.831.1131
www.facebook.com/Sheridanvet/

Whites Road Animal Hospital
1822 Whites Road
905.831.8636
www.whitesroadvet.com

Animal Emergency Clinic of Durham
1910 Dundas Street East, Whitby
(2 stops east of Thickson)
905.576.3031
www.animalemergencydurham.com

Wildlife Contacts

Aspen Valley Wildlife Sanctuary
1116 Crawford St. Rosseau, ON
705.732.6368
aspenvalley.ca

Hobbitstee Wildlife Refuge
107 Brooklin Road. Nanticoke, ON
519.587.2980
hobbitstee.com

Ontario Turtle Conservation Centre
2785 Television Rd. Peterborough, ON
705.741.5000
ontarioturtle.ca

Procyon Wildlife Veterinary and Rehabilitation Services
Tottenham
905.729.0033
www.procyonwildlife.com

Sandy Pines Wildlife Centre
8749 County Rd 2, Napanee, ON  K7R 3L1
www.sandypineswildlife.org

Shades of Hope Wildlife Refuge
87 Routley Ave. Pefferlaw, ON
705.437.4654
shadesofhope.ca

Soper Creek Wildlife Rescue
Bowmanville
905.442.1648
www.sopercreekwildlife.com

The Owl Foundation
4117 21st Street. R.R.1
Vineland Station, ON
905.562.5986
www.theowlfoundation.ca

Toronto Wildlife Centre
Carl Hall Rd. Unit 4, Toronto (Downsview Park)
416.631.0662
www.torontowildlifecentre.com

Ministry of Natural Resources
www.mnr.gov.on.ca

Microchip Companies

24-PetWatch
1.866.597.2424

Avid-Petrac
1.800.338.1397

Micro 4 Solution
1.877.738.4384

EIDAP
1.866.467.5160
www.eidap.com

Other Animal Related Contacts

Durham Regional Health
905.723.3818 ext. 2188

or

1.888.777.9613
www.durham.ca

Durham Regional Police
www.drps.ca

Provincial Animal Welfare Services (PAWS)
1.833.926.4625
www.ontario.ca/page/animal-welfare