The City's Animal Services team is committed to keeping the people and pets of Pickering safe. We are here to help! Our services include:

Be sure to check out our animals for adoption, and take a moment to review our Wildlife page for timely information. 

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Receive email updates about events and other important initiatives. Visit our subscription page, provide your details, and select the checkbox for Animal Services.

Mailing List Checkbox

Shelter Location and Hours

Shelter Location

1688 Highway 7, Pickering

This is west of Brock Road, north of the 407.

Shelter Hours of Operation 

Animal Playroom

Monday, Wednesday, Friday: 10:00 am to 4:00 pm

Tuesday, Thursday: 10:00 am to 7:00 pm

Saturday: 10:00 am to 2:00 pm

Sunday: By appointment only

The shelter can to hold up to 14 dogs and 50 cats at any given time.

Activities, Programs and Events

Rabies and Microchip Clinic
Stay tuned for out next clinic!


Coyote Information Session and e-module

Visit our Wildlife page for more information.

DIY Projects

Educational Videos

Kid's Corner

Think you're an animal expert? Try your hand at our fun options of animal related trivia.

Matching ActivityPuppy MazeWord ScrambleWord Search

Matching Activity activity sheet

Puppy Maze activity sheet

Unscramble Letters Game

Word Search

Past Program Highlights

The Story of Turtle Island

This free Drop in Event was hosted by Animal Services, the Pickering Public Library and Angela Duckworth from the Carea Community Health Centre. Angela shared Anishinaabe Stories of how Turtle Island came to be and some of the animals that share the land. After the storytelling, children had the opportunity to make a fun craft! Stay tuned for our next session happening winter 2023!

Adopt-A-Pond Wetland Conservation Night

Animal Services, the Pickering Public Library and the Toronto Zoo's Adopt-A-Pond Wetland Conservation staff recently hosted a virtual session all about turtles in the Pickering area, how to identify different species, and what YOU can do to help the turtles here and throughout Ontario. During this session attendees learned how to become a Citizen Scientist, act as our eyes and ears and help us track turtle and frog presence in our community. Watch the video on YouTube.

Citizen Canine - Real Pups in the Real World 

Gillian is currently the Director of Canine Coach and for 25 years was the top dog at Who’s Walking Who. Her seminar  covers common issues on all puppy parents minds, including separation anxiety, attention seeking and socialization strategies. Watch the video on YouTube.

Be Responsible and Pick up after your Pet!

Animal Services has recently seen an increase in complaints about residents not picking up after their pets. In some cases the residents are picking it up but then leaving the plastic bag on the ground. Pickering's Responsible Pet Ownership By-law states that owners must immediately remove and dispose of excrement left by their animal within the City.

Failure to comply can result in ticket or fines up to $5,000. Please do your part, be a good neighbour and help keep Pickering clean.

Pet Tags

Residents can purchase or renew pet licences online. Visit pickering.ca/pettags and see how easy it is to licence your pet!

Volunteer Opportunities

To learn about our volunteer opportunities please visit pickering.ca/volunteer

Question or Concern?

For any questions, concerns or service requests, send us a Service Request.