Organization Chart

Organization Chart

Pickering's Chief Administrative Officer (CAO) is responsible for overseeing municipal operations and has direct responsibility for the following departments: 

as well as City Administration, which includes the Customer Care Centre, and Public Affairs & Corporate Communications.

For department contacts, please see our City Services Directory.

Follow links below for more information.

Office of the Chief Administrative Officer

City Development

Community Services 

  • Corporate Security
  • Cultural Services
  • Facility Programs
  • Recreation

Corporate Services

Economic Development & Strategic Projects

Engineering Services


Fire Services

Human Resources


In 2021, the City merged Public Works, Facilities Capital Projects, and Energy Management into a new Operations Department.

  • Operations Services
  • Public Works