April 29, 2025 Significant Weather Alert

Last Updated: April 29, 2025 at 9:00 am 

Significant Weather Alert

Severe thunderstorms with damaging winds, hail, and heavy rain are expected across Pickering and the GTA Tuesday afternoon and evening. 

Customer Care Centre

Our Customer Care Centre and after-hours service may experience high call volume. We thank you for your patience and understanding as we respond to questions and reports.

905.683.7575
customercare@pickering.ca

Power Outages and Restoration Resources – Elexicon Energy 

• The electrical supply company for Pickering is Elexicon Energy.
• Outage map: https://elexiconenergy.com/outages
• Report outages: 24-hour Outage Hotline 1.866.579.6819
• Regular updates available at https://twitter.com/ElexiconEnergy
• Other helpful outage safety links from Elexicon

Safety Tips

• Secure any loose objects around their property before the storm hits.
• Stay clear of downed power lines. Always assume they are live. Stay back at least 10 metres (33 feet) – the length of a school bus.
• Do not attempt to remove trees or debris from power lines.
• If a power line contacts your vehicle, stay inside and call 9-1-1.
• Use flashlights, not candles, to reduce fire risk.
• Operate portable generators outdoors only, at a safe distance from doors, windows, and vents to prevent carbon monoxide poisoning.
• Turn off or unplug major appliances and portable heaters. This helps prevent fire risk or damage when power is restored.
• Charge your mobile devices in advance and check on vulnerable neighbours, family, and friends.
• Get safety tips on power outages and more at Ontario.ca.

Service Disruptions

Details related to program, service, or facility impacts will be posted here.