Be Prepared: Flood Outlook in effect until September 3, 2026 at 5:00 PM

TRCA is advising of an increased potential for flooding within its river systems due to the risk of severe thunderstorms and heavy rainfall over a short period. These conditions could result in rapidly rising water levels and localized flooding. 

Customer Care Centre
905.683.7575 
customercare@pickering.ca 

Please note that the Customer Care Centre and after-hours service may experience higher-than-normal call volumes during periods of inclement weather.  

If you see City of Pickering staff working in a flooded area, please give them the time and space needed to safely complete their work.

Flood Notices and Resources  

The Toronto and Region Conservation Authority (TRCA) issues flood messages to Pickering on behalf of the Ontario Ministry of Natural Resources. 

If you are in danger, call 911 immediately. 

TRCA floodline: 416.661.6514 

Email: flood.message@trca.ca 

Website: Flood forecasting and warning www.trca.ca/floodnotice/  

Power Outages and Restoration Resources – Elexicon Energy  

Elexicon Energy is Pickering’s electrical service provider 

Outage map: www.elexiconenergy.com/outages 

Report outages: 24-hour Outage Hotline 1.866.579.6819 

Additional outage safety resources available on the Elexicon website.

Safety Tips: 

• Help keep rainwater flowing and prevent street flooding by clearing the catch basins in front of your home.   
• Stay safe around water by avoiding rivers and riverbanks, shorelines, and nearby trails. 
• Keep children and pets away from fast-moving water and slippery or unstable riverbanks and consider postponing water-related recreational activities due to these hazards until conditions improve. 
• Travel with caution by allowing extra time for commuting. Never drive, walk, or bike through floodwater since water can be deeper or faster than it looks, and watch for ponding in low-lying areas and underpasses, or near storm drains. Follow all detour and road closure signage. 
• Stay informed by following local weather forecasts and public alerts from Environment Canada. 
• Share flood safety information by keeping neighbours informed, especially those without internet access. 
• Stay clear of downed power lines. Always assume they are live. Stay back at least 10 metres (33 feet) – the length of a school bus. 
• Do not attempt to remove trees or debris from power lines. 
• If a power line contacts your vehicle, stay inside and call 911. 
• Use flashlights, not candles, to reduce fire risk. 
• Operate portable generators outdoors only, at a safe distance from doors, windows, and vents to prevent carbon monoxide poisoning. 
• Turn off or unplug major appliances and portable heaters. This helps prevent fire risk or damage when power is restored. 
• Charge your mobile devices in advance and check on vulnerable neighbours, family, and friends. 
• Additional safety information is available at Ontario.ca.