Ticketed Programs

A Storybook Christmas

Get ready for a magical experience at Pickering Museum Village as we proudly unveil: A Storybook Christmas – featuring an exciting new tale for 2024! Join Teddy on yet another enchanting holiday adventure that promises to delight visitors of all ages. Immerse yourself in the festive spirit as you wander through the village, discovering a wealth of interactive activities, festive treats, creative crafts, fun trivia, lively music, and so much more. And remember, your visit wouldn’t be complete without a special appearance from the jolly man in red himself! 

 

DECEMBER 7, 8, 14 & 15 | 10:00 am - 4:30 pm

 

$11.40 + tax for Adults

$9.60 + tax for Seniors (65+ years old)

$7.30 + tax for Children (3-17 years old)

Children under 3 are free and do not require a ticket.

 

Note: Purchase of a ticket will allow entry into this event at any time between the hours listed above. It is recommended that entry occurs prior to 3:30pm to ensure the full experience as the event is fully closed at 4:30 pm.

 

FREE SHUTTLE SERVICE TO THE MUSEUM! 

SBC Shuttle Bus 2024

 

Book Now!

Museum2U Seniors Programs

Glad Rags & Giggle Juice 

Step into the Roaring 1920s with us! Despite voting itself dry for decades, Pickering was anything but dry in the era of Prohibition! You provide the tea (it’s prohibition, after all) and the meeting space. We’ll supply the artifacts, and the straight goods on bootlegging in this new Tea & Talk outreach program.

 

Museum2Seniors Programs are $175 per group up to 25 people.

To book, email pmvbookings@pickering.ca or call 905.683.8401.


 Book Now 

Fairy Lore, Enchanted Doors

Travel the world through fairies and fairy culture in this enchanting program. Our Museum Interpreter with share stories of wee folk from many countries, along with inspiring images of fairy houses, doors and windows crafted by museum volunteers. Afterwards, you’ll have the opportunity to create your own enchanted entryway!

 

Museum2Seniors Programs are $175 per group up to 25 people.

To book, email pmvbookings@pickering.ca or call 905.683.8401.

 

 Book Now 

Do You Remember? 

We’ll bring a selection of mystery artifacts for folks to identify and to stimulate memories and conversation in this story-sharing programChoose from a variety of themes available: Chores, What’s for Dinner, On the Farm, and Leisure Time

 

Museum2Seniors Programs are $175 per group up to 25 people.

To book, email pmvbookings@pickering.ca or call 905.683.8401.

 

 Book Now 


Need help purchasing your tickets?

Follow this guide, or call the museum at 905.683.8401.  Phones are answered Monday to Friday 8:30 am to 4:30 pm and during evening or weekend programs.


 

Need to make a change to your program booking?

Our Automated Transfer/Withdrawal Form is now Live!

Transfer/Withdrawal Form


 

Refund Policy

Pickering Museum Village Registration Rules & Regulations

A full refund will be issued if the City of Pickering cancels the program. The City reserves the right to cancel programs due to insufficient registration. Withdrawals and transfers completed through the customer portal on ActiveNet do not incur administration fees. Instructions to withdraw or transfer online are listed below. Withdrawals, transfers, and refunds for ticketed programs are granted when participants meet the criteria outlined in the Pickering Museum Village Registration Policy.

 

Withdrawing or transferring from a registered program - Online Eligibility

  • Must be 48 hours before the program start date.

 

Withdrawing or transferring from a registered or ticketed program**

  • Participants can withdraw or transfer through the customer portal online at pickering.ca/activenet up to 48 hours before the start date of programs for full refund/transfer with no administration fee.
  • Participants can withdraw/transfer from the program(s) within 48 hours of the start date for medical reasons with doctor's note only. An administration fee will be applied.
  • Once the 48 hour online withdraw/transfer window is closed, museum program requests for refunds/transfers must be done using the withdraw/transfer form.
  • The form can be filled out online, or a PDF copy can be requested from the Museum Booking Coordinator at museum@pickering.ca. If submitted after business hours, forms will be processed the next business day.
  • Refunds are calculated on a pro-rated basis, based on the date the written request is received and are subject to an administration fee.
  • Refunds will not be issued once a museum program starts unless accompanied by a doctor’s note.•Refunds will not be rewarded for COVID, unless medically supported.
  • Missed programs will not be made up or refunded.
  • **Registered or ticketed program - public program, workshop or event

 

Administration Fees

  • If a client withdraws from a program with museum staff within the 48-hourwindow, an $11.50* administration fee will apply.
  • Debit and cheque registrations will not be refunded to the ActiveNet account.
  • Cheque refunds are available upon request and take approximately 4 - 6 weeksto reach you by mail.
  • *HST will be added to applicable programs.

 

Instructions to withdraw from a program online (up to 48 hours before program start)

  1. From a desktop, laptop, or full site view from a mobile device – Log into your ActiveNet account at pickering.ca/active
  2. Click on My Account
  3. Open Payment and Management Order
  4. Click on Transaction and Payment History
  5. Scroll to the correct activity and click on withdraw.
  6. In the pop up Withdraw Details window click on the (down arrow) beside the word Account to select for credit card if used for the transaction
  7. Click on the green Withdraw button.
  8. Click on the green Finish button.
  9. You should now see the confirmation screen that shows your receipt and indicates that the withdraw transaction is complete.

 

Instructions to transfer from a program online (up to 48 hours before program start)

  1. From a desktop, laptop, or full site view from a mobile device – Log into your activenet account at pickering.ca/active
  2. Click on My Account
  3. Open Payment and Management Order
  4. Click on Transaction and Payment History
  5. Scroll to the correct activity and click on transfer.
  6. Search for a new activity and click on green Transfer button.
  7. Choose participant and add to Cart
  8. Finish the transaction
  9. You should now see the confirmation screen that shows your receipt and indicates that the transaction is complete.