Group Fitness

All group fitness classes take place in the studio wing in one of 3 studios – Studio A, B or C.

Studio A - located on the second level is our largest studio where most of our cardio-based classes take place as well as Pilates Reformer classes.

Studio B - located on the floor level. Where all strength-based and cycle classes take place.

Studio C- located on the floor level. Where all our pilates and yoga classes take place.

The studio wing at CHDRC is a secured area that requires either an access card (members) or a 5-digit PIN code (registered and pay-as-you-go patrons) to unlock the doors.

Members

1. Tap your membership card on the black touch pad located to the left of the studio wing doors.
2. If your membership is active and in good standing the touch pad will light up with a green light and the doors will unlock.
3. If your membership has expired the touch pad will flash red and green and the doors will not unlock. Speak to front desk staff to re-activate your membership.

Registered/Pay-as-you go patrons

1. Start by visiting the front desk and informing the staff which class you're attending and its location, as indicated on your course receipt (Studio A, B, or C).
2. The front desk staff will grant you access through the lobby doors and provide you with a 5-digit code. Enter the code on the keypad in front of the studio wing doors to unlock them. To activate the keypad, touch the black screen on the left-hand side of the doors, and the numbered keypad will appear.
3. Once you enter the correct 5-digit PIN, the black touch pad will display a green light and unlock the doors. If the incorrect PIN is entered, the touch pad will flash red and green and will not unlock the door. You will need this code to enter and exit the studio wing doors.

The code changes daily, so you will need to ask the front desk staff for it each time you attend a class.

Studio A (upstairs)

• Nearest washrooms are directly outside the studio wing doors to the left.

Studios B & C (downstairs)

• Nearest washrooms are located within the universal changeroom.

We recognize it can be an inconvenience when the class you were planning on attending is changed or cancelled. While we do our best to avoid having to cancel or change the format of a fitness class, there are times when this simply can’t be avoided.

Here are the following ways which we work to communicate any class changes or cancellations to our patrons:

1. Any registered participants are contacted via email and/or phone call to notify them of the cancellation. Where possible a make-up class is provided at the end of the session.
2. Signs are posted at the CHDRC front desk and fitness studio area to advertise the necessary class change/cancellation.

note: We first opt to change the class format when possible, rather than cancel a class.

If you are a registered participant, please check your name off the attendance sheet.

If the class takes place at Chestnut Hill Developments Recreation Complex, please also write your name on the sign in sheet situated in front of the studio doors and check off that you are registered participant.

If you are a pay as you go patron at Chestnut Hill Developments Recreation Complex, provide the receipt to the class instructor as proof of payment and write your name on the sign in sheet situated in front of the studio doors and check off that you are a pay as you go participant. 

If you are a pay as you go patron at Dorsay Community & Heritage Centre, provide the receipt to the class instructor as proof of payment.

You are still welcome to join the class if you are late and space allows, however, if you are more than 10 minutes late it is at the instructor's discretion to decide if it is safe for you to join the class. Reasons for denial to a class if late include but are not limited to; missing entire warm-up segment, format of class and equipment needs, disruption to class participants e.g. during mediation session.

If you are registered for a class at Chestnut Hill Developments Recreation Complex, your spot is only reserved until the start of class time. Many of our registered classes are also part of our membership schedule where CHDRC Members can also attend on a first come first served basis.

Should the class be full, the door to the studio will be locked and a sign posted that the class is at capacity. Please speak to Front Desk Staff about issuing a credit for the class that you were not able to attend due to capacity limitations.

Participants are encouraged to arrive at least ten minutes before the start of class to ensure participation.

This does not apply to group fitness classes at Dorsay Community & Heritage Centre, Dr Nelson F Tomlinson Community Centre, East Shore Community Centre, and George Ashe Community Centre & Library.

• Clean indoor running shoes.
• Breathable and comfortable shirt and bottoms.
• As per our health club etiquette policy all patrons must wear a shirt.
• Refrain from wearing restrictive clothing such as jeans and pants with belts.

 There is an elevator located in the front lobby to help reach the upper level.

No, you may not enter.  Access to the studio can only be granted to patrons by the instructor.

Patrons are to wait for direction from the instructor to ensure all participants can enter and exit safely

Studio A

• 30 people

Studio B and C

• 20 people

• At the beginning of class, instructors will guide participants on what equipment will be used and demonstrate how to use it safely and effectively.
• Participants are responsible for retrieving, setting up, and putting away the equipment, including stationary bikes for cycle classes.
• If you have difficulty with any of the equipment, please speak to the instructor.

It is the responsibility of participants to wipe down their equipment after use.

• Pre-moistened disinfectant wipes are provided to clean the equipment.

Instructors do their best to provide modifications where possible for participants who may have injuries and other restrictions but may not always be able to accommodate for everyone.

• If you have a specific injury or disability speak with the instructor before or after class about possible modifications to see if the class is a good fit for you.

If you are taking classes at Chestnut Hill Developments Recreation Complex you can get changed in the change rooms.

• Members over the age of 16 years have access to the Male and Female Members Change Rooms and can gain access with their member access card.
• Members under the age of 16 years, registered participants, and pay-as-you go patrons have access to the Universal Change Room. The universal change room, with private changing stalls, and washrooms can be used universally by all persons, regardless of who they are or how they may identify. These spaces are inclusive of guests with disabilities, members of all gender identities, and any who wish for privacy for any number of reasons.

If taking classes at Dorsay Community & Heritage Centre, Dr Nelson F Tomlinson Community Centre, East Shore Community Centre, and George Ashe Library & Community Centre.

Yes! We offer pay-as-you-go / drop-in options for group fitness classes at Chestnut Hill Developments Recreation Complex and Dorsay Community & Heritage Centre.

To attend via pay-as-you-go / drop-in, go to the Front Desk and a Staff person will process payment for the class. They will provide you with a receipt to give to the instructor as proof of payment.

The drop-in rate is applicable to one class only. See fees.

Drop-in classes are not available at Dr Nelson F Tomlinson Community Centre, East Shore Community Centre or George Ashe Community Centre as we do not have the ability to process payments at these satellite locations.